Bulb is a 100% renewable energy company that aims to make energy simpler, cheaper and greener. Bulb was founded by two friends who worked for big energy suppliers and after realizing the continuous problems such as poor service, dirty energy and inefficiency they decided to lead the way for positive change within the industry.
Below is an overview of Bulb, their business energy prices and a review of their services from current and previous customers.
Bulb Simple Business Tariffs
Bulb tariffs are kept simple as they only provide one tariff to all their customers, you can easily view the rates in your area on their website using your postcode. The rates of this tariff for the London area are below:
Bulb Business Electricity
- Unit rate 13.010p per kWh
- Standing charge 24.56p per day (£89.64 per year)
Bulb Business Gas
- Unit rate 3.73p per kWh
- Standing charge 24.56p per day (£89.64 per year)
The tariff includes:
- Bulb electric is 100% renewable
- 10% renewable gas
- No exit fees
- No contract
- £30 dual fuel annual discount
- Direct debit payment
- Prices include VAT
Bulb Company Profile
Bulb was established in 2015 so is a relatively new energy provider. They are based in London and offer green energy to customers. Bulb aim to excel in areas where the larger energy providers fail, for example Bulb service strives to always be excellent for their customers and for transparency and ease they display their tariff rates on their website based on postcode.
The three main aims of bulb are that the energy provided is: simple, cheap and green. To keep things simple, they offer one tariff to all their customers. The rates of this tariff are among some of the cheapest in the renewable energy sector.
The low rates, renewable energy and transparency all make Bulb a very appealing option for businesses of all sizes. There are no exit fees and the tariff offers some of the lowest rates available so it is worth taking a look at what Bulb has to offer for your business.
Bulb Business Energy Review
Below is a selection of recent Bulb business reviews from current and past customers. When looking at the latest Bulb review threads the vast majority of comments and ratings are positive, this is reflected in the Which? and Trustpilot ratings below:
- Which? 72%
- Trustpilot 9.4/ 10
Below are 5 positive bulb business reviews from customers.
“Best Energy Provider I’ve ever used!
I change my energy provider each time my contract ends to get a better deal. I can honestly say Bulb is the best company I’ve dealt with for years. The change over process was seamless with plenty of emails every step of the way telling me the progress. Their website is easy to navigate with loads of easily accessible information about your account.. They were by far the cheapest rates available, but coupled with good value is good customer service, sometimes a rare thing. Well done Bulb and I will continue to recommend you to my family and friends.” Clare via Trustpilot.
“Quick and hassle free energy swap
Easy friendly swap. Very impressed with their service so far. I have received my first bill and it is actually cheaper. Plus they gave me £50 just for swapping. So my account is still in credit. It is also a green company which means I am doing something for the environment too.” Toby via Trustpilot.
“Very happy with Bulb Energy my bills…
Very happy with Bulb Energy my bills halved when I joined them. I like the reminders and customer service emails are helpful/friendly.” Helen via Trustpilot.
“Best Energy Company
I switched to Bulb in the MSE switch event and couldn’t be happier. They’re not the cheapest supplier out there, but we wanted to go renewable and they have the best customer service I have ever received. They reply promptly to emails and treat you as an actual human being, and it’s really easy to get things sorted.” HCD90 via Money Saving Expert.
I am now with Bulb. The move was really smooth and quicker than I thought. I spoke to Bulb a couple of times 1 out of interest to see how quickly they answer the phone. They answered within a few seconds. The second time was because I was having trouble putting in my meter readings. Again they answered quickly and Sam took the readings from me. They were having some computer issues.” Chrissie via Money Saving Expert.
Below are 5 Bulb complaints from customers:
“A Price Quotation is Not a Final Price
Within a week, after selecting and changing my account to Bulb, I received an email informing me that Bulb’s prices had risen and now my monthly payment would be 35 Pounds/month more than the quoted price. Surprise!
The price quoted on the comparison site was the reason I selected Bulb.” IF via Trustpilot.
“Starting to show incompetence
This Company appear to be unable to deal with anything non-standard.
We have an older 6 x digit meter, we discussed and agreed how the meter should be read. Despite this, the on-line system will not accept our readings, and despite speaking to Bulb on the matter, and being assured the problem has been resolved, it has not been.” Colin via Trustpilot.
Changed energy supplier as they were the cheapest. I was with them only 3 months then revived an email to say they recalculated my usage and therefore my payments would more than DOUBLE. customer service was useless. Avoid” Ally via Trustpilot.
Meter Reading Issues
“My switch to Bulb went through a month ago – and I am very happy with price I am now paying for energy, however….
When I had to enter my initial meter readings a couple of days before transfer, the website wouldn’t accept them, so I emailed the problem to your support team. No response by transfer day so I telephoned through the readings, which the agent assured me had been entered. Yesterday I logged on to upload this months meter readings only to find that the previous electricity meter reading was incorrect and not what I had reported.” CaptGraybags via Money Saving Expert.
“I’m so very disappointed. I switched towards the end of January this year on a very reasonable and acceptable tariff, which I was really pleased about. Come April, I receive an email to let me know they’ve almost doubled my direct debit payment – which makes their energy the most expensive I’ve ever had. They say that I’m using a lot of energy – after only three months (the coldest three we’ve had for decades) – how can they possibly gauge my annual usage?” MalMonroe via Money Saving Expert.
- Contact information clearly displayed online? Yes.
- Customer reviews available on website? Yes, they display their Trustpilot rating on their website.
- Easy to request quotes? Yes, it is very easy to request a quote via their website.
- Useful information on website? Yes, the website is easy to navigate and has all the information you require.
Bulb is an excellent option for businesses of all sizes, they provide 100% renewable energy at low prices and have a focus on transparency and customer service.