Gazprom is a UK energy company that supplies businesses across the country with gas and electricity, they offer a range of tariffs suited to SMEs as well as tailored solutions for large businesses.
This page provides an overview of Gazprom energy prices and a review of their services from past and current customers.
Topics
Gazprom Energy Business Electricity Tariffs
This provider offers a selection of fixed rate, pass-through and flexible contracts to suit the individual needs of your business, the key features of Gazprom energy tariffs are outlined below:
Shield
- Fixed price
- Automated meter reading services
- Contract length between 1 and 3.5 years
- Online account access
True
- Pass-through electricity contract
- Freedom to choose elements you’d like to fix and those you’d like to pass-through
- Flexible contract lengths from 1 to 3.5 years
- Online account access
- Monthly automated meter readings
Flexible electricity purchasing is available for large businesses who use at least 100 GWh of electricity per year.
Gazprom Energy Business Gas Tariffs
Gazprom also offers a range of business gas tariffs, the key features of the available options are outlined below:
Shield
- Fixed rate gas contract for SMEs
- Budget security and protection against market price changes
- Contract length between 1 and 5 years
- Optional automated meter reading service
- Online account access
True
- Pass-through gas contract
- Monitor usage online
- Automated meter reader for accurate billing
- Contract length between 1 and 5 years
- Can sign up for a contract up to 4 years in advance
Eco Gas
- Through the Green Gas Certification Scheme
- Receive a Renewable Gas Guarantee of Origin certificate
- Reduce your environmental impact
Flexible gas purchasing options also available for larger businesses.
Gazprom Energy Company Profile
This provider claims to be a leading business gas and electricity supplier in the UK, they currently operate in 3 countries and supply over 30,000+ commercial clients. Gazprom Energy was established in 2006 and is part of the Gazprom Marketing and Trading (GM&T) company.
This supplier has a large number of customers and offers a range of products to suit a variety of needs. They state they have a passion for customer service and they have won several awards including Supplier of the Year at the Energy Awards 2015.
Gazprom Energy services are not limited to supplying electricity and gas, they also have a focus on carbon management and offer gas shipping too. Their gas shipping license also means that other energy suppliers can buy gas from them.
Gazprom Energy Reviews
To find out if this energy supplier provides the level of customer service they claim, we have taken a look at the online Gazprom Energy review pages. Hearing from real customers is the best way to find out what to expect from a supplier, below are positive reviews and Gazprom Energy complaints from past and current customers.
Positive
“Great experience with this company. I have a lot more money in my pocket since being with Gazprom. Live market prices and very helpful sales team.” Charles via Trustpilot.
“Great Company to deal with with fast response.” Paul via Trustpilot.
“Excellent customer service who was quick to respond and helpful. Able to answer my query and was polite throughout the full call.” Paul via Trustpilot.
Negative
“I have tried on 5 occasions to contact the Customer Service department and each time have been on hold for up to 1 hour. I have also emailed twice and had no response.” Sue via Truspilot
“Huge delays over simple matters.” Mark via Trustpilot.
“Very disappointing! They keep promising to call back but they never do! I have been trying to resolve my issues with them for six months.” David via Trustpilot.
The variety of tariffs available with Gazprom Energy for business customers makes them a suitable choice for businesses of all sizes. They offer online accounts for easy management, reviewing and monitoring as well as automated meter reading for accurate billing. There are not a huge number of online reviews available so it is difficult to know how good their service is. However, they have won awards in the past and they have a large customer base which are both very good signs.