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BES Utilities Business Review 2019

BES Utilities is an independent commercial electricity and gas provider within the UK, they offer low cost solutions to suit businesses of all sizes. This provider has been a licensed gas supplier since 2004 and a licensed electricity supplier since 2009, they currently work with more than 40,000 UK businesses.

This page provides an overview of BES Utilities business energy prices and a review of their services from past and current customers.

BES Utilities Business Electricity Tariffs

Businesses who choose this provider for their electricity supply are offered a free smart meter to improve billing accuracy and save time on sending meter readings. There are a couple of available tariffs including:

Fixed price

  • 1 to 3 year contracts available

Market Trackers

  • 1 to 5 year contracts available
  • Track wholesale price changes at 6 month review points

Deemed Contract Rates

  • Electricity PC 1-4: 28p/kWh and a standing charge of 150p per day.
  • Electricity MD/ HH: 28p/kWh and a standing charge of 270p per day.

Non direct debit default contract rates (if you cancel your agreed direct debit you will be put onto this rate):

  • Electricity PC 1-4: 26p/kWh and a standing charge of 100p per day.
  • Electricity MD/HH: 26p/kWh and a standing charge of 270p per day.

BES Utilities Business Gas Tariffs

Below are the BES Utilities tariffs available for gas customers, for larger businesses and multi-site businesses tailored solutions are offered.

Fixed Price

  • 1 to 3 year contracts available

Variable Price

  • 1 to 5 year contracts available
  • Price may change depending on wholesale market

Budget Payment Plan

  • 1 to 5 year contracts available
  • Forecast monthly spending
  • Spread expected annual consumption equally across 12 months

Deemed Contract Rates

  • 8.5p/kWh and a standing charge of 150p per day.

Non direct debit default contract rate if you cancel your direct debit:

  • 8p/kWh and a standing charge of 100p per day.

BES Utilities Company Profile

This UK based independently owned energy supplier offers small and large business customers a range of electricity and gas options including fixed and variable tariffs. As customer services is a priority, their UK based call centres are on hand throughout the working week to assist with any issues or inquiries.

Electricity customers who use BES Utilities for business are eligible to have a free smart meter installed in order to save the business time sending readings and to ensure accurate billing at all times.

There are also corporate packages available for larger and multi-site businesses, this BES Utilities service includes a corporate account manager who will be able to provide expert advice, act as one point of contact for all of your sites and help save your business money.

BES Utilities Business Reviews

To find out more about the energy supplier we like to take a look at reviews from past and current customers. We have checked out a couple of BES Utilities review pages and below are some positive reviews as well as BES Utilities complaints.

Positive

“Good customer service.” Vasile via Trustpilot

“Very helpful when setting up an account and in later conversations about account, nothing seemed too much trouble and they were very friendly.” Debbie via Trustpilot.

“Very professional call handler. Sorted my problem within minutes. Sent me a new invoice within the hour. Exceptional service.” Melanie via Trustpilot.

Negative

“Customer service great but rates could be cheaper!!!” David via Trustpilot.

“Only issue with this supplier is when they do estimated billing. Been with them many years and the bills stay roughly the same. When estimated it was 4 times that.” Lee via Trustpilot.

“The company is trying harder in the customer service department however I still feel their prices are too high.” Haroon via Trustpilot.

This energy provider offers business customers a range of gas and electricity solutions and also offers corporate solutions to suit very large and multisite businesses. After negative press and customer responses, they have recently taken steps to improve their customer service which is reflected in the more recent positive BES utility reviews.