IT ONLY TAKES A MINUTE!GnERGY is a small, independent supplier based in the UK that aims to provide customers with electricity and gas in a transparent way with efficiency and hassle-free switching. They deal primarily with domestic customers but also offered bespoke solutions to small – medium sized businesses across the country.
This page provides an overview of GnERGY energy prices and a review of their services from past and current customers.
Topics
GnERGY Energy Business Tariffs
This supplier offers energy solutions suitable for SMEs across the UK. The GnERGY business gas tariffs and GnERGY business electricity tariffs are both tailored to your specific business needs, however you can expect the following features from each:
- Bespoke solutions
- Single or duel fuel options
- Straightforward terms
- Transparent billing based on meter readings
- Payment options including direct debit, card or upon receipt of a bill
GnERGY Company Profile
Based in Hampshire, this energy supplier was set up (and is managed) by ex-Gurkhas of the British Army with the key values of; efficiency, commitment, simplicity and honesty. There is a UK customer service team that speak three languages (English, Nepali and Hindi) and the company also accept visits to their offices from customers who have any queries.
Simple switching and transparent pricing are just two of the ways this provider makes energy hassle free for small businesses. Keeping things simple and cutting out the technical jargon means you can know exactly what to expect from this supplier.
GnERGY for business customers offers tailored solutions as the needs of businesses vary greatly. Their solutions are best suited to smaller UK businesses as they currently do not support half hourly meters, prepayment meters or profile classes 05-08. Therefore, if you are looking for a low cost, simple supplier to suit the needs of a small business GnERGY are a great option but if you are a larger business or are looking specifically for green energy solutions, they may not be the right choice for you.
GnERGY Energy Reviews
To find out if GnERGY energy services live up to the expectations they have set themselves, we’ve taken a look at the online GnERGY energy review pages. These reviews have been left by past and current customers so will give you invaluable insight into the experiences with this supplier. The majority of the reviews we found were positive, below you can find positive reviews as well as GnERGY energy complaints.
Positive
“Cheap prices, excellent service including friendly and efficient customer service, what more can you ask for. Would recommend and suggest to anyone willing for a change anytime.” Tara via Trustpilot.
“Excellent service experience overall. Multilingual staff are very useful and helpful.” Bharat via Trustpilot.
“Excellent customer service, easily reachable, very competitive price.” Jyoti via Trustpilot.
Negative
“I registered for the customer portal back in April so I could easily manage and monitor my account payments, meter readings, credit and debit online. We are now in October and my online account has still not been ‘verified’. I have asked them about getting my account verified on almost every occasion I call them so to have this still needing action six months down the line is extremely dissatisfying.” Sian via Trustpilot.
“Poor service they don’t tell you you are in debt or tell you your direct debits need to go up they just give you a hefty bill.” Karen via Trustpilot.
“Customer portal is useless. Has an option to see historic bills but this hasn’t been working for the entire year I’ve had my account.” Customer via Trustpilot.
GnERGY is a relatively new supplier that offers simple, competitively priced and transparent solutions to domestic and small business customers. There is little available information regarding their business solutions on their website, although there is plenty of domestic tariff information available. A number of the reviews mentioned the online customer portal was not up to standard but aside from this it seems many issues are quickly resolved by the customer service team.
