Haven Power Review 2019

Haven Power is a UK business electricity supplier that specialises in sustainable energy. Set up in 2005, this provider is part of the Drax group who are the operators of the largest renewable energy generator in the UK.

This page provides an overview of Haven Power business prices and a review of their services from past and current customers.

Haven Power Business Tariffs

As this supplier focuses solely on providing electricity there are no Haven Power gas tariffs available. For business looking for renewable solutions the following Haven Power electricity tariffs are available:

Fixed

• 100% renewable
• Cost simplicity
• Low risk
• Ideal for businesses using less than 2GWh

Flex

• 100% renewable
• Cost control – decide when to buy power based on market prices
• Track the market and take advantage of wholesale prices
• Dedicated flex traders on hand for support
• Great for businesses using more than 2GWh as savings could be made by tracking market prices

Deemed rates:

• Profile class 1 – 4: day rate 23p/kWh, night rate 14p/kWh and a standing charge of 50p per day.
• Profile class 5 – 8: day rate 23p/kWh, night rate 14p/kWh and a standing charge of 500p per day.
• Half Hourly meters: 25p + transmission cost/kWh, a standing charge of 100p + half hourly availability charge per day and other costs including metering, Data Aggregator, Data Collector and reactive power at cost.

Bespoke solutions available for businesses with high energy consumption

Haven Power Company Profile

The Haven Power Tariffs offer 100% renewable, biomass electricity as part of the suppliers commitment to sustainability. Their energy solution produces 86% less carbon than energy generated by coal, this allows you to reduce the carbon footprint of your business and get closer to reaching carbon goals.

For larger businesses with a higher energy consumption, Haven Power services include tailored solutions that allow you to optimise energy use and cost efficiency. No matter what size business you run this supplier will have a solution to meet your requirements.

Another key service provided is energy efficiency, they offer accelerator workshops for larger businesses as an opportunity to identify ways to improve energy efficiency. Haven Power are working towards a sustainable future and this is clear to see with the services they offer. The energy supplier also participates in community collaborations to raise money for charities and even donate their time to carry out volunteer work too.

Haven Power Reviews

To find out more about the services provided by this energy supplier, we have taken a look at online Haven Power review pages. While there are no reviews to be found on the usual sites (e.g. Trustpilot) there are a few reviews available on Google. Although there are not too many reviews available, below are a few positive ones as well as Haven Power complaints from past and current customers.

Positive

“I have dealt with Haven for over six years now, I am currently receiving unrivaled customer service for a large corporate account. Having constant access to high quality service via Balvinder and Alice is something that I cannot put a price on. I would recommend Haven to any customer or consultancy service looking to broaden their horizons.” Jordan via Google.

“Been with Haven Power for 6 years and found them over the period to be the cheapest and most helpful of all the all the electric supply PLC,s out there. Very easy to negotiate a contract with and competitive result.” David via Google.

“We use Haven for our business. The time came to renew our contract and we were happy to renew with them. The bills are accurate and transparent and the customer service is excellent. Everything was clearly explained and they couldn’t have been more helpful.” Caroline via Google.

Negative

“Trying and failing to get in contact with Haven Power for 3 days.” Tyla via Google.

“Very poor communication…They will inflate your bill by estimating meter reads. No online system to provide meter reads and they dont look at emails I guess.” Manoj via Google.          

“We have used Haven for our business and have found that their customer care is non-existent; they appear not wishing to retain their customers, rather put you on a higher tariff once the initial contract has come to end.” Tim via Google.

Haven Power for business offers a choice of tariffs as well as tailored solutions for larger energy users. There are not many available reviews but the ones on Google present a mixture of positive and negatives, with many of the complaints relating to poor communication and price increases. Overall, they seem to be a great option for businesses of all sizes looking for renewable electricity at competitive prices.