Robin Hood Energy is a not for profit company that is owned by Nottingham City Council. This small energy supplier provides electricity and gas to domestic and business customers across the UK.
This page provides an overview of Robin Hood Energy prices and a review of their services from past and current customers.
Topics
Robin Hood Business Electricity Tariffs
Rather than having set rates, this supplier offers you the best rate they can at the time of joining. This rate is then fixed for 12 months giving customers budget certainty and ongoing low rates. Each of the contracts are bespoke but with the following key features:
- Fixed price
- 12 month contract
- Price plans
- Dedicated account manager
- Energy efficiency advice
- Choice of payment method
Deemed Rates
Deemed rates for Robin Hood for business customers in the London area (if you’ve moved into a premises supplied by this provider but haven’t agreed a contract yet):
- Non half-hourly meter: 22.03p/kWh and a standing charge of 58p per day.
- Half-Hourly meter: 23.53p/kWh day rate, 15.29p/kWh night rate and a standing charge of 323.54 per day.
Out of Contract Rates
Out of contract rates for business customers in the London area:
- Non half-hourly meter: 20.53p/kWh and a standing charge of 52p per day.
- Half-hourly meter: 21.63p/kWh day rate, 13.39p/kWh night rate and a standing charge of 283.10p per day.
Robin Hood Business Gas Tariffs
As with the business electricity tariffs, the gas tariffs are also offered on a tailored basis with the best rate being offered at the time of signing up. The key features of the gas tariffs are:
- 12 month fixed price contract
- Price plans
- Dedicated account manager
- Choice of payment method
Deemed Gas Rates:
- Annual consumption less that 73200kWh: 5.5p/kWh and a standing charge of 75p per day.
- Annual consumption more than 73200kWh: 5.5p/kWh and a standing charge of 350p per day.
- Annual consumption more than 293000kWh: 5.5p/kWh and a standing charge of 850p per day.
Out of Contract Gas Rates:
- Annual consumption less that 73200kWh: 4.6p/kWh and a standing charge of 68p per day.
- Annual consumption more than 73200kWh: 4.6p/kWh and a standing charge of 315p per day.
- Annual consumption more than 293000kWh: 4.6p/kWh and a standing charge of 765p per day.
Robin Hood Energy Company Profile
This supplier differs from others in the industry as it is a not-for-profit company. Being not-for-profit allows them to keep prices low, the main focus of this company is to reduce fuel poverty within the UK. Robin Hood Energy is owned by Nottingham City Council and is the first not-for-profit energy company in the UK.
Robin Hood Energy services include a dedicated account manager, bespoke tariffs and energy efficiency advice. They keep things simple, offering cheaper options and reinvesting any profits back into the company.
Although this supplier does not post their rates online, they aim to offer low prices and give people a cheaper, more helpful energy alternative to the Big 6. They also claim to offer you the best plan at the time of joining (and fix this rate for 1 year) so you can benefit from the lowest prices available.
Robin Hood Energy Reviews
Looking at reviews from real past and current customers helps to find out more about a supplier and what to expect from their services. We have taken a look at Robin Hood review pages and below is a mixture of positive reviews as well as Robin Hood Energy complaints.
Positive
“I have had very good experience in dealing with Robin Hood energy. Both domestic and business energy supplies. Excellent personal attention which gives you confidence in the information provided.” Frank via Trustpilot.
“Cheapest prices I was able to find. Cut my energy costs considerably.” Customer via Which?
“One of the lowest
priced energy company’s around always happy to help
the customer .. I have been with them for over 5 years the customer services
are outstanding” Sharon via Trustpilot
Negative
“Few glitches over three years – recently for some reason my account wasn’t billed but a single E-mail got it sorted.” D B Garrioch via Trustpilot.
“Poor response to emails.” Rebecca via Trustpilot.
“There has been a few issues with getting our bills sent through and with our smart meter. I believe this has been sorted now.” Stephanie via Trustpilot.
Robin Hood Energy offers a fresh look at the energy industry, they are the only not-for-profit company and aim to keep prices low and customer service high. The majority of reviews for this company are positive and they offer bespoke solutions to businesses. Overall, this supplier seems to have a lot of potential for business customers looking to switch.