Xcel Energy has been involved in supplying gas to business customers since 1996. They claim to be able to save you up to 55% on your business gas costs and monitor gas prices daily to maximise customer savings.
This page provides an overview of Xcel Energy business prices and a review of their services from past and current services.
Topics
Xcel Energy Business Tariffs
There are no Xcel Energy business electricity tariffs available as this provider focuses solely on providing gas to business customers. They provide customers with a bespoke, personalised service. Below you can find the key features of Xcel Energy business gas tariffs:
- 1 – 5 years fixed rate contracts
- Personal account manager
- UK based customer support
Out of contract rate for microbusiness customers
5.65p/kWh and a standing charge of £1.50 per day.
Out of contract rate for other business customers:
5.65p/kWh and a standing charge of £1.50 per day.
Xcel Energy Company Profile
This energy supplier offers bespoke solutions to businesses of all sizes as they believe a one size fits all policy is ineffective. Their goal is to keep customers happy and form long-term relationships, something they appear to do well as they claim to have a retention rate of over 90%.
This gas provider monitors gas prices on a daily basis in order to know the market and know when it’s the best time is to buy. This allows them to offer maximum savings to customers and they claim to be able to save you up to 55% on business gas costs. Excel Energy services also include installation of new connections, altering gas pressure, meter testing, disconnecting or exchange and more.
For transparency and additional information for customers, this provider explains energy procurement, transport and distribution costs and environmental charges on their website. This allows customers to better understand how the value of gas is calculated and what contributes to your bill.
Xcel Energy Business Reviews
As the information on this providers website is quite limited, we have taken a look at what real customers are saying about the experience of using their gas supplying service. We were unable to find any Xcel Energy complaints as there are only 23 online reviews available, all of which are positive. It is also worth noting there has been no new reviews for this company since 2016.
Positive
“The transfer process could not have been easier. Xcel offer fantastic prices and a great service.” Christopher via Trustpilot
“The staff were particularly helpful , efficient and knowledgeable. The gas main was fitted on schedule and with minimal disturbance.” Ian via Trustpilot
“Very quick and professional response to an urgent enquiry / installation.” Steve via Trustpilot.
Negative
As we have not been able to find any negative reviews, here are some potential cons of Xcel Energy for your business gas supply:
- Gas only supplier
- Limited and out-dated online reviews
- Lack of information on their website regarding tariffs and accounts
Xcel energy is a competitively priced, gas only supplier that is dedicated to the needs of businesses. They offer tailored solutions to suit individual businesses and claim to have a very high customer retention rate. Although the reviews were all positive, they were limited and dated to at least 3 years ago so we would recommend proceeding with caution and doing some more digging on this supplier before switching.